See What Our Customers Are Saying …
Excellent inventory and helpful staff.
Andy mores the bomb
Good service, but must schedule in advanced+ expensive work.
I'm very satisfied with Andy Mohr ford in Plainfield IN 5 star rated I've been going there for years and totally like doing business with them. Tom
Buying process was simplified; they went out of their way to cater to my busy schedule with test drives and trade in. Came to me during that process. Will recommend.
This was my second time using their service center. The first was for a recal and everything went smoothly and repairs where made quickly. I was very happy with their service. This time my 2013 Ford Escape was due for a scheduled transmission service. It had been shifting a bit rough so I asked them to look into possible causes. I have had this issue looked into at another ford service center and was concerned The problem had returned. They found that the transmission fluid was low and very much needed flushed and replaced. Which is what was required for the scheduled service. Unfortunately the extra diegnostics that I requested ended up not really necicery and made a somewhat costly routine maintenance even more costly. On the bright side my transmission is shifting much smoother now. There was some miscommunications between technitions and a brief time where my car was thought to be missing. Luckily this was cleared up with a couple phone calls and I didn’t have to drive out there. I would say their quality of work is excellent and their costumer service is adiquate. I would use them again.